tjbeet's Privacy Policy

1. Introduction and Applicability

tjbeet (https://tjbeet.cam) is an online casino and betting platform in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy describes how tjbeet collects, uses, stores, and protects your personal information.

This policy applies to the tjbeet website and all related services. By creating an account on our platform or by continuing to use our services, you will be considered to have given your consent to the terms of this privacy policy.

Alongside reading this privacy policy, please also read our Terms and Conditions and Responsible Gaming Policy, as together they form the overall rules governing use of our platform.

2. Types of Information Collected

We may collect the following types of information:

2.1 Personal Identification Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address
• Mobile number
• Current address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Deposit and withdrawal history
• Wallet balance information

2.3 Usage and Activity Information

• Game play history and results
• Betting patterns and preferences
• Login and logout times on the platform
• Session duration

2.4 Technical Information

• IP address
• Browser type and version
• Device information (model, operating system)
• Cookies and session data

3. Methods of Information Collection

tjbeet collects your information in the following ways:

3.1 Information Provided Directly

When you create an account on our platform, you voluntarily provide your name, email, mobile number, and other required information. Information is also collected from the documents you upload yourself during the identity verification (KYC) process.

3.2 Automatically Collected Information

When you visit our website or use our services, our system automatically collects technical information and activity data. This is done primarily to ensure the security and performance of the platform.

3.3 Through Third Parties

For identity verification and fraud prevention, we may sometimes use recognised third-party services. In such cases, only the necessary information is exchanged.

4. Purpose of Using Information

We use your information for the following purposes:

• Account Management: Creating, verifying, and managing your account.
• Service Delivery: Running gaming, betting, and payment services without interruption.
• Transaction Processing: Settling deposits and withdrawals through bKash, Nagad, and Rocket.
• Identity Verification: Preventing fraud, money laundering, and access by minors.
• Customer Support: Resolving your questions, complaints, and issues promptly.
• Responsible Gaming: Identifying patterns of excessive play and providing necessary support.
• Platform Improvement: Improving the quality of service and user experience.
• Legal Compliance: Adhering to applicable laws and regulations and providing required information to authorities.
• Communication: Sending important service-related notifications and updates.

We use your personal information only for the purposes stated above. It is not used for any other purpose without your consent.

5. Information Storage and Security

5.1 Security Measures

tjbeet uses industry-standard technology to keep your personal information secure. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Two-Factor Authentication option
• Secure server infrastructure and regular security audits
• Firewall and intrusion detection systems to prevent unauthorised access
• Restricted staff access — only authorised personnel can access information

5.2 Data Retention Period

We retain your information for as long as your account remains active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and prevent fraud.

5.3 Response to a Data Breach

If a security breach occurs and it affects your information, we will notify you within a reasonable time and take prompt action to bring the situation under control.

6. Sharing Information with Third Parties

tjbeet does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following cases:

6.1 Service Providers

Trusted technology partners and payment processing service providers that assist in operating our platform (such as bKash, Nagad, and Rocket gateways) may access the necessary information. They are also required to adhere to the same privacy standards.

6.2 Legal Obligations

If providing information is required under a court order, a lawful request from a government authority, or applicable law, we may supply the necessary information in compliance with those requirements.

6.3 Fraud Prevention

Information may be shared with the relevant authorities to detect and prevent fraudulent activity, money laundering, or any other illegal activity.

6.4 Business Restructuring

If a business restructuring, merger, or acquisition occurs, user information may be transferred to the new entity. You will be notified in advance in such cases.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

7.1 Types of Cookies

• Essential Cookies: Necessary to ensure the basic functionality of the website — maintaining login sessions and security.
• Performance Cookies: Used to monitor and improve website performance.
• Functionality Cookies: To remember your preferences and settings — such as language preference.
• Analytics Cookies: To analyse user behaviour and improve services.

7.2 Cookie Controls

You can control or decline cookies through your browser settings. However, disabling essential cookies may prevent some important features of the platform from working properly.

8. User Rights

As a user of the tjbeet platform, you have the following rights:

8.1 Right of Access

You may request details of the information we hold about you at any time. We will provide that information within a reasonable time.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your personal information, you may contact us to request a correction.

8.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, information required to meet legal obligations may not be possible to delete.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. We will consider your objection and take the necessary steps where applicable.

8.5 Right to Portability

You may request your personal information in a structured and commonly used format.

To exercise these rights, please contact our support team.

9. Protection of Minors

tjbeet is a responsible platform. Our services are intended only for individuals aged 21 and above. We do not knowingly collect any personal information from minors (those under 21 years of age).

An age verification process is followed at the time of account creation. If we become aware that a minor is using our platform, their account will be closed immediately and the collected information will be deleted.

For more information on responsible gaming, please read our Responsible Gaming Policy.

10. Policy Changes and Updates

tjbeet may update or change this privacy policy from time to time. This policy may be revised due to changes in services, new legal obligations, or technological developments.

If significant changes are made to the policy, we will notify you via your registered email address or through a notification on the platform. Continued use of the platform after changes have been made will be considered as your agreement to the updated policy.

We will display the date of each change at the top of this page as the "Last Updated" date. It is therefore recommended that you visit this page regularly.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team is always ready to address all your questions.

For general information about using our services, visit our FAQ section.